Privacy Policy | paxarane

Definitions

This section provides definitions of key terms used in this Privacy Policy to ensure clarity and transparency.

Personal Data refers to any information relating to an identified or identifiable natural person, including but not limited to name, contact details, and online identifiers.
Processing means any operation or set of operations performed on Personal Data, whether by automated or manual means, such as collection, storage, adaptation, retrieval, consultation, use, disclosure, or destruction.
User refers to any individual who accesses or uses the services provided through paxarane.click.
Service refers to the offerings, resources, and features made available by paxarane.click to Users.
Cookies are small text files placed on a user’s device to collect standard Internet log information and visitor behavior information.

Data Collection

We collect Personal Data directly from Users as well as automatically through their interaction with our Service. We also obtain certain data from third parties.

Data Provided by Users

Users may provide the following types of information when interacting with our Service:

Full name and contact details, including email address and phone number.
Account registration information such as username and password.
Profile information, including company or organization details and role.
Communications and correspondence content when contacting our support or sales team.
Feedback, comments, and survey responses submitted voluntarily.
Any other information Users choose to submit through web forms or messages.

Automatically Collected Data

When Users interact with our Service, we automatically collect the following information:

Device information such as hardware model, operating system, and browser type.
Usage data including pages visited, time stamps, and navigation paths.
IP address and geolocation data derived from network requests.
Cookies and similar tracking technologies as described in our Cookies Policy.
Log files generated by our servers during service operation.
Performance metrics to improve service stability and user experience.

Data Obtained from Third Parties

We may receive Personal Data about Users from third-party sources under specific circumstances:

Integration partners providing authentication services (e.g., social login).
Analytics service providers that supply aggregated usage insights.
Marketing and advertising platforms when Users have consented to data sharing.

Purposes of Data Processing

We process Personal Data for the following purposes in line with our legitimate interests and contractual obligations:

To provide and maintain access to the Service, including user authentication and support.
To improve and personalize the Service based on usage patterns and feedback.
To communicate updates, announcements, and transactional messages related to the Service.
To analyze service performance, detect issues, and enhance reliability.
To comply with legal obligations and to respond to lawful requests by public authorities.
To prevent fraud, ensure security, and protect our rights and property.
To manage billing, invoicing, and other administrative operations.
To conduct research and development to deliver new features and offerings.

Legal Basis for Processing

We rely on the following legal grounds under applicable data protection laws:

Performance of a contract: processing necessary to fulfill our obligations under the Service agreement.
Legal compliance: processing necessary to comply with applicable laws and regulations.
Legitimate interests: processing necessary for our legitimate interests, such as service improvement and security.
Consent: processing based on User consent where required by law.

GDPR Provisions

Under the GDPR, Users have the following rights in relation to their Personal Data:

Right of access: obtain confirmation and access to Personal Data we hold.
Right to rectification: request correction of inaccurate or incomplete data.
Right to erasure: request deletion of Personal Data under certain conditions.
Right to restrict processing: ask to limit how we use Personal Data.
Right to data portability: receive Personal Data in a structured, commonly used format.
Right to object: object to processing based on legitimate interests or direct marketing.

Cookies Policy

Our Service uses cookies and similar tracking technologies to enhance user experience and analytics.

We employ session cookies, persistent cookies, and tracking pixels to collect usage data and preferences.

Cookies are classified as strictly necessary, performance, functionality, and targeting.

Users can manage or disable cookies through their browser settings or by following instructions in our Cookie Policy.

Cookie Policy

Data Sharing and Disclosure

We do not sell Personal Data. We may share data with the following categories:

Service providers assisting in operation, hosting, and maintenance.
Analytics and performance monitoring vendors.
Compliance and legal advisors for audit and regulatory purposes.
Affiliated entities or subsidiaries under common ownership.
Law enforcement or authorities in response to lawful requests.
Potential acquirers or supporter during due diligence with confidentiality safeguards.

International Data Transfers

Personal Data may be transferred to and processed in countries outside Thailand in connection with the Service.

We implement standard contractual clauses approved by the relevant authorities and rely on adequacy decisions where available to safeguard data transfers.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined and to comply with legal requirements.

Account information is retained for the duration of the user’s account activity and up to one year after deactivation.

Communications and support messages are kept for up to three years for reference and quality assurance.

Log files and usage metrics are maintained for up to two years for analysis and troubleshooting.

After the retention period, data is securely deleted or anonymized to prevent identification.

Security Measures

We employ administrative, technical, and physical measures to protect Personal Data against unauthorized access, disclosure, alteration, and destruction.

Encryption of data in transit and at rest using industry-standard protocols.
Regular security assessments, vulnerability scans, and penetration testing.
Access controls, authentication mechanisms, and logging of administrative actions.

User Rights

Users may exercise the following rights regarding their Personal Data by contacting us at the details below:

Access: request confirmation and copies of Personal Data.
Rectification: correct inaccurate or complete incomplete data.
Erasure: request deletion of Personal Data under qualifying conditions.
Restriction: limit processing in certain scenarios.
Portability: obtain Personal Data in a portable format.
Objection: object to processing based on legitimate interests or direct marketing.
Withdraw consent: withdraw consent where processing is based on consent.
Lodge a complaint: contact a supervisory authority for unresolved issues.

How to Exercise Your Rights

To exercise any of the above rights, please send a written request to our Data Protection Officer at [email protected] or mail to our registered address.

[email protected]

We will acknowledge your request within one month and take measures promptly unless an extension is required by law.

Marketing Communications

We may send marketing materials if you have opted in. You can opt out at any time by clicking the unsubscribe link or contacting us directly. Unsubscribing will not affect service-related communications.

You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting our support team at [email protected].

Children’s Privacy

paxarane does not knowingly collect personal data from children under the age of 18 without parental or guardian consent. If we learn that we have collected personal data from a child under 18 without such consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected data from a minor, please contact us at [email protected].

Third Party Links

Our website may contain links to third party sites and resources for your convenience. paxarane is not responsible for the content, privacy practices, or terms of use of any external sites. We encourage you to review the privacy policies and terms of each site you visit.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. When we make updates, we will revise the “Last updated” date and post the new policy on this page. Continued use of our services following any changes constitutes acceptance of the revised policy.

Privacy Commitment